Policies

1. Copyright policy

   All copyrights are reserved with Right2Vote Infotech Pvt. Ltd. Material featured on this site may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material does not extend to any material on this site, which is identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the copyright holders concerned.

2. Hyper linking policy

   "This link shall take you to a page outside the website. For any query regarding the contents of the linked page, please contact the webmaster of the concerned website."

   Website content

   Hyperlinks shall take you to a page outside the Right2Vote website. For any query regarding the contents of the linked page, please contact the webmaster of the concerned website. Right2Vote is not responsible for any content on any website outside the Right2Vote website. Right2Vote regularly checks the hyperlinks from its website to ensure users are directed to the right website. However, Right2Vote is not responsible if any link is broken or redirected to wrong website. Users are requested to take full caution while clicking on any hyperlink.

Privacy policy

1. Personal Information

   The login ID of the user is his mobile number or his email ID. Hence, every user needs to provide this information. We also ask the user to enter other personal details such as Date of Birth, Gender, e-mail address, etc. only if he creates a poll in our website/mobile app. For other users, these details are not mandatory and they might provide the details only if they wish to. In polls requiring additional security based on picture, IP address, location etc. we collect that specific information of the customers. But this information are not used in the profile of the voter and is limited to particular poll as additional layer of security and transparency. When poll is deleted, these voter data is also deleted. This information is NOT shared with any other website/agency and is used only by Right2Vote Infotech Pvt. Ltd. to provide better facilities to the user. Our website never collects information or creates individual profiles for commercial marketing.We do collect some technical information when you visit to make your visit seamless. The section below explains how we handle and collect technical information when you visit our website.

2. Technical Information

   Information collected and stored automatically When you browse, read pages, or download information on this website, we automatically gather and store certain technical information about your visit. This information never identifies who you are. The information we collect and store about your visit is listed below:

   • The Internet domain of your service provider (e.g. mtnl.net.in) and IP address (an IP address is a number that is automatically assigned to your computer whenever you're surfing the web) from which you access our website.
   • The type of browser (such as Chrome, Firefox, Netscape, or Internet Explorer) and operating system (Windows, Unix) used to access our site
   • The date and time you accessed our site
   • The pages/URLs you have visited and

   If you reached this website from another website, the address of that referring website

   This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site and the types of technology our visitors use. We never track or record information about individuals and their visits.

   Cookies

   When you visit some websites, they may download small pieces of software on your computer/browsing device known as cookies. Some cookies collect personal information to recognize your computer in the future. We only use non-persistent cookies or “per- session cookies”.

   Per-session cookies serve technical purposes, like providing seamless navigation through this website. These cookies do not collect personal information on users and they are deleted as soon as you leave our website.

   The cookies do not permanently record data and they are not stored on your computer's hard drive. The cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.

3. Site Security

   For site security purposes and to ensure that this service remains available to all users, we have deployed commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. We have also used token authentication to protect the APIs from unauthorized usage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular deletion.Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Indian IT Act (2000).Website Content :- Privacy Policy

4. Content ownership, moderation & approval policy (COMAP)

   Right2Vote is a polling website. Most of the content is dynamic, i.e. it keeps getting updated as and when the users create/answer polls. There are few static pages with content about the website in terms of features, terms & conditions, contact information, etc. The information is fairly static and is not changed often. This content is prepared by the business development team and authorized by the CEO. This approved content is forwarded to Technical Department team which updates the approved content on website.

   Sr.no	Page Content	Created By	Approved By	Approved content is updated on Website By
   1	Home	Business Development Team	CEO	Technical Dept
   2	About Right2Vote	Business Development Team	CEO	Technical Dept
   3	Blogs	Business Development Team	CEO	Technical Dept
   4	Awards	Business Development Team	CEO	Technical Dept
   5	In the media	Business Development Team	CEO	Technical Dept
   6	Customer Testimonials	Business Development Team	CEO	Technical Dept
   7	Organization Structure	Business Development Team	CEO	Technical Dept
   8	Mobile Voting Information Pages	Business Development Team	CEO	Technical Dept
   9	Features	Business Development Team	CEO	Technical Dept
   10	Services	Business Development Team	CEO	Technical Dept
   11	Circulars	Business Development Team	CEO	Technical Dept
   12	Contact Us	Business Development Team	CEO	Technical Dept
   13	Terms & Conditions	Business Development Team	CEO	Technical Dept
   114	Website Policies	Business Development Team	CEO	Technical Dept
   15	Case Studies	Business Development Team	CEO	Technical Dept
   16	Photo Gallery	Business Development Team	CEO	Technical Dept

5. Web content review policy (CRP)

   The content of the website front page and pages before the log in is reviewed by the CEO office, every month and immediately after it is updated on website. In case of any complain or if during regular review any objectional / unwanted content is found by the CEO office, the content is removed.

   Sr.no	Page Content	Review Period	Reviewed and Approved By	Approved content is updated on Website By
   1	Home	Monthly	CEO	Technical Dept
   2	About Right2Vote	Monthly	CEO	Technical Dept
   3	Blogs	Monthly	CEO	Technical Dept
   4	Awards	Monthly	CEO	Technical Dept
   5	In the media	Monthly	CEO	Technical Dept
   6	Customer Testimonials	Monthly	CEO	Technical Dept
   7	Organization Structure	Monthly	CEO	Technical Dept
   8	Mobile Voting Information Pages	Monthly	CEO	Technical Dept
   9	Features	Monthly	CEO	Technical Dept
   10	Services	Monthly	CEO	Technical Dept
   11	Circulars	Monthly	CEO	Technical Dept
   12	Contact Us	Monthly	CEO	Technical Dept
   13	Terms & Conditions	Monthly	CEO	Technical Dept
   114	Website Policies	Monthly	CEO	Technical Dept
   15	Case Studies	Monthly	CEO	Technical Dept
   16	Photo Gallery	Monthly	CEO	Technical Dept

6. Content Archival Policy

   Right2Vote would keep all data available up to 31st December 2022. From 1st January 2023, all data which is more than 6 months old would be archived. Regular review of content is done every month. All content that is found to be more than 6 months old would be moved to the archive section. Archived data would also be reviewed every month. Any data that is found to be more than 3 years old would be removed from the archived section.

   Sr.no	Content to be archived	Entry Policy (After 31st December 2022)	Exit Policy
   1	News and Press Release	6 Months	3 Years
   2	Circular	6 Months	3 Years

7. Security policy (clause 8.3.1)

   1. Website Security Policy of Right2Vote Infotech Pvt. Ltd.

      Right2Vote Infotech Pvt. Ltd. has a responsibility to protect from disclosure to unauthorized parties the personally identifiable information (name, address, date of birth, social security number, etc.) of its website users. Sensitive user data like their mobile number and date of birth is masked and third parties do not have access to the same.

   2. Notice and Disclosures

      Right2Vote Infotech Pvt. Ltd. will not sell, trade, nor disclose the personally identifiable information of its website users to any unauthorized third parties.

   3. Data Quality and Access

      Right2Vote Infotech Pvt. Ltd., takes all the necessary steps to ensure that the data on the website is not tampered with. As it is a polling website most of the information is dynamic. The static content on the website is purely informational guiding the users how best to use the features of the platform.

      The website is hosted on AWS and adequate firewalls have been created to protect the servers. Commercial softwares have also been deployed on the website to protect against unauthorized usage

   4. Data Security

      Right2Vote takes security very seriously and has therefore taken every precaution to secure our borrowers information. In order to secure the users information, we have implemented several security measures to prevent loss, theft, or misuse of any borrower data.

      The highest level of SSL browser encryption is used to ensure that all sensitive data transmissions between the users and website are encrypted and secured to the highest level possible. The APIs are secured, to ensure no one but the user can change his/her personal as well as poll information.

      All servers are monitored around the clock for attempted network attacks. Commercial softwares are employed to ensure that any breach of the perimeter defense is detected and dealt with immediately.

      All the development work is done in a separate development environment and well tested on the staging server before updating it on the production server. The contents on the server are uploaded using secured SFTP.

      Server passwords and WordPress admin passwords are updated on a regular basis. These passwords are shared with authorized personnel only. A full back-up of all data automatically occurs on a daily basis.

8. Website Monitoring Policy

   The website is monitored periodically in accordance with the plan to address and fix the quality and compatibility issues around the following parameters:

   • Performance and Availability: Improvements are made continuously to increase the site performance. Google Analytics is used to monitor this quarterly.
   • Functionality: All modules of the website are regularly tested for their functionality. It is ensured that interactive components of the site are working smoothly.
   • Broken Links and Accuracy of Hyperlinks: W3C Link Checker is used to find broken links on website. Reports are generated quarterly, As and when such links are identified, they are fixed at the earliest.
   • Traffic Analysis: Google Analytics is used to monitor the traffic.
   • Feedback: We have provided contact us feature on the website so that users can send across their suggestions, comments and complains. These comments, suggestions and complains are reviewed and acted upon by the business development team on daily basis. CEO of the company also reviews these comments received on the website to ensure proper response and closure.

9. Refund Policy

   Right2Vote Infotech Private Limited does not offer any refunds. Customers are requested to kindly pay only when they are sure that they want to use the service.

   However, Right2Vote management at their discretion may provide refunds in specific cases based on the merit of the case. Such refund would be credited in the accounts of the clients in 5-7 working days.